CX LEADER OF THE YEAR FINALIST 2021

Rosebella Abok – Head of Customer Programs – BrighterMonday.com When Rosebella joined Kenyan jobs website BrighterMonday in February 2020, she was given several clear objectives: set up a Voice of the Customer programme; improve the onboarding process for the site’s self-serve customers; and improve advertiser retention.  Having conducted some initial customer journey mapping, Rosebella identified key…

BrighterMonday CEO shares skills firms need today to thrive in the future

What will the future of jobs look like? With increased automation, new skills are needed in the future workplace. The coronavirus has also redefined work as we know it. Government data showed that over 700,000 Kenyans lost jobs to the pandemic. These are jobs that may never return. To understand the future of work, The…

Jobberman Launches Alliance for Better Work Initiative

The initiative is a commitment for companies to employ from a talent pool of over 180,000 jobseekers Lagos, Nigeria. September 21 2021 – Jobberman, the single largest job placement website in sub-Saharan Africa, has today announced its Alliance for Better Work initiative, as part of its longstanding partnership with the Mastercard Foundation. The employer-centered initiative…

Autochek Acquires ROAM Africa’s Online Car Platforms

Autochek, an automotive technology company facilitating auto financing across Africa and ROAM Africa (Ringier One Africa Media) have entered into an agreement for Autochek to acquire automotive marketplaces Cheki Kenya and Cheki Uganda, as Autochek expands further into the African market. The deal will be finalised within the following weeks and will see Cheki Kenya…

Embracing technology in recruitment: the future is now!

Technology has completely revolutionised our way of life and has made all aspects of society more efficient and cost-effective. More importantly, it has enabled more transparency in different facets of our lives, made us more competitive and aided globalisation on a massive scale.  The COVID pandemic turned out to be an even faster accelerator of…

BrighterMonday signs deal to help French businesses in Kenya hire the right way

East Africa’s leading online jobs platform BrighterMonday has partnered with the French Chamber of Commerce in Kenya to help businesses recruit the right talent and empower expatriates to secure job opportunities in the country.The French Chamber of Commerce in Kenya promotes business opportunities between French and Kenyan companies. The Chamber also helps French companies and…

Cheki Kenya Opens New Offices in Mombasa

Cheki, Kenya’s number one car marketplace, held an evening cocktail event at their new office at Jubilee Arcade Mombasa to welcome car dealers at the coastal town and bring a greater variety of cars to the Cheki website.  While opening the forum, Cheki Kenya’s product manager, Dennis Ochieng, stated that, “Cheki is setting base in…

Digital Media Awards: BrighterMonday Kenya Bags 2021 Best Blog Award

It was another win for the BrighterMonday family after taking home the Best Blog Award in the 2021 Digital Media Awards held on 6th August 2021.  The hybrid event was organized in Nairobi, in a first of its kind drive-in digital award ceremony that featured leading brands and agencies in the country.. The Digital Media…