ROAM Africa has been on a journey of customer service and customer experience where we continue to strive to improve the way we connect Africans to opportunities. We were very excited to participate in the global initative of Customer Service week from 5-9 October 2020. We ran campaigns and discounts for our customers, internal events, kitted out our teams in support of customer service, and our leaders shared videos on why our customers are so pivotal to our business.
View the videos from our ROAMie leaders below:
Customer Service Week 2020 – Jobberman Nigeria
Hilda Kragha, Jobberman Nigeria – CEO
Francesca Alabede, Jobberman Nigeria – Head of Operations & Experience
Reshma Shariff, BrighterMonday Tanzania – CEO
Emmanuel Mutuma, BrighterMonday Kenya – CEO
Kwaku Agbesi, Jobberman Ghana – CEO
Bella Abok, BrighterMonday Kenya – Head of Operations & CX
BrighterMonday Kenya 2020 Customer Service theme reflects the importance of teamwork in providing outstanding service to all our customers. Our team has embraced new work arrangements, they are passionate about what they do, they strive for excellence, adapt to change, and value teamwork, and that is why we are truly a Dream Team!
Customer Service Week 2020 – Thank you, Team Jobberman